Shipping policy
Shipping Information
We ship worldwide and carefully prepare each Gritstone order before dispatch.
Processing Time
Orders are typically processed within 2–5 business days. During peak periods, launches, or holidays, processing may take slightly longer.
Estimated Delivery Time
Delivery estimates below are counted in business days after dispatch.
| Countries | Delivery Time (Business Days) |
|---|---|
| United States, Canada, United Kingdom, Mexico, Netherlands, Germany, France, New Zealand, Spain, Denmark, Austria, Sweden, Singapore | 7–15 Days |
| Australia, Israel, Switzerland, Latvia, Italy, Portugal, Greece, Cyprus, Hungary, Croatia, Finland, Ireland, Norway, Thailand, Malaysia, Slovakia, Brazil, Poland, Vietnam, Lithuania, Belgium, Japan | 10–20 Days |
| Other international destinations | 10–20 Days |
Shipping Rate
We offer a $6.99 flat shipping rate. Orders over $75 qualify for free shipping.
Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow a short period for the tracking status to update after dispatch.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or local handling fees depending on the destination country. These charges are the responsibility of the customer.
Delays
Estimated delivery times are not guaranteed and may be affected by customs clearance, carrier delays, weather, or peak shipping periods. If your order appears delayed, please contact us at contact@shopgritstone.com.